1. Apology Letters (thư xin lỗi) là gì? 

2. Dàn bài chung cho Apology Letters trong VSTEP Writing Task 1

2.1. Tóm tắt vấn đề

2.2. Xin lỗi cho một hành động, lỗi hoặc sự thiếu sót)

2.3. Giải thích

2.4. Hứa để cải thiện tình hình

2.5. Kết luận

3. Từ vựng và các mẫu câu thông dụng cho Apology Letters

Vocabulary	Meaning (Vietnamese)	Example Usage
Apologise	Xin lỗi	I would like to apologise for the inconvenience caused.
Regret	Hối hận, tiếc nuối	I deeply regret that the error occurred.
Forgiveness	Sự tha thứ	I hope you can find it in your heart to offer forgiveness.
Inconvenience	Sự bất tiện	Please accept my apologies for any inconvenience caused.
Sincere	Chân thành	I offer my sincere apologies for the mistake.
Embarrassed	Xấu hổ	I am deeply embarrassed by the situation.
Remorseful	Hối lỗi	I feel truly remorseful for my actions.
Negligence	Sự cẩu thả	The issue was caused by my negligence, and I apologize for that.
Guilty	Cảm thấy có lỗi	I feel guilty for letting you down.
Responsibility	Trách nhiệm	I take full responsibility for this mistake.
Unintentional	Vô tình	The error was completely unintentional, and I apologize.
Compensation	Sự đền bù	I would like to offer compensation for the inconvenience.
Error	Sai lầm	I sincerely regret the error that occurred.
Patience	Sự kiên nhẫn	I appreciate your patience in this matter.
Gratitude	Sự biết ơn	I express my deep gratitude for your understanding.
Make an apology	Xin lỗi	I would like to make an apology for the late response.
Break your promises	Không giữ lời hứa	I apologize for breaking my promises.
Harm	Tổn hại	My actions may have harmed your trust, and for that, I apologize.
Hurt	Làm tổn thương	I apologize if my words hurt your feelings.
Unacceptable	Không thể chấp nhận được	My behavior was unacceptable, and I regret it deeply.
Vigilant	Cảnh giác, thận trọng	I will be more vigilant in the future to avoid such mistakes.
Irresponsible	Thiếu trách nhiệm	My behavior was irresponsible, and I am truly sorry for that.
Cautiously	Cẩn thận	I will proceed more cautiously moving forward.
Unintentional mistake	Sai lầm vô tình	I apologize for any unintentional mistakes I may have made.
Loss of trust	Mất niềm tin	I deeply regret causing a loss of trust between us.
Make up for	Bù đắp	I will do my best to make up for this mistake.
Irreparable	Không thể sửa chữa	I apologize for any irreparable damage caused.
Owe an apology	Nợ lời xin lỗi	I owe you an apology for my carelessness.
Second chance	Cơ hội thứ hai	I hope you will give me a second chance to make things right.
Mistake	Sai lầm	The mistake was unintentional, and I sincerely apologize.